This Privacy Policy describes how Magma Kiara Sdn Bhd (202401036537 (1582384-M)) (“we”, “our”, “us”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia) and applicable global privacy standards. 

By accessing our website or providing your personal information, you acknowledge and agree to the practices described in this Privacy Policy. 

1. Scope of Policy 

This Privacy Policy applies to all personal data collected through our website, online platforms, marketing activities, and other interactions you have with Wolo Mont Kiara KL. It also extends to data shared through our affiliated partners. 

2. Information We Collect 

We collect personal data to deliver exceptional hospitality services and improve your experience. The types of data we may collect include: 

• Personal Identification Data: Name, title, nationality, date of birth, and identification details. 
• Contact Information: Email address, telephone number, mailing address. 
• Reservation and Stay Details: Booking preferences, check-in and check-out dates, room preferences, and related information. 
• Payment and Transaction Data: Credit card details and billing information (processed securely through authorised third parties). 
• Digital Information: IP address, device information, browser type, and cookies to analyse website usage and enhance user experience. 
• Marketing and Communication Preferences: Information you provide when subscribing to newsletters or participating in promotions. 

3. How We Use Your Information 

Your personal data is used strictly for legitimate business purposes, including but not limited to: 

• Processing reservations, payments, and guest services. 
• Communicating booking confirmations, offers, and updates. 
• Managing loyalty memberships and affiliations.
• Enhancing our website, products, and guest experiences. 
• Complying with legal, regulatory, and security obligations. 

We will not use your personal information for purposes other than those stated without your explicit consent. 

4. Disclosure of Information 

We do not sell or rent personal data. However, we may disclose information where necessary to: 

• Affiliated Brands: to facilitate member benefits, recognition, and loyalty programs. 
• Service Providers: Partners assisting in operations such as payment processing, data storage, marketing, and IT support. 
• Regulatory or Legal Authorities: Where required by law, regulation, or court order. 

All partners and third parties are contractually obligated to handle your information in compliance with applicable privacy laws and to maintain confidentiality. 

5. Data Protection and Security 

We implement appropriate administrative, technical, and physical safeguards to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration. While no system is completely secure, we continuously review and enhance our security practices to ensure your data remains protected. 

6. Data Retention 

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymised. 

7. International Transfers 

As part of a global hospitality network, your data may be transferred or accessed across international borders, including jurisdictions that may not provide the same level of data protection as Malaysia. In such cases, we ensure appropriate safeguards and agreements are in place to protect your personal data. 

8. Your Rights 

You have the right to: 

• Access and request a copy of your personal data. 
• Correct or update inaccurate information. 
• Withdraw consent for specific uses. 
• Request deletion of personal data, subject to legal or contractual obligations. 

To exercise these rights, please contact us at [email protected]. We may require verification of your identity before processing any request. 

9. Cookies and Tracking Technologies 

Our website uses cookies and similar technologies to improve site functionality, analyze performance, and personalize content. You may disable cookies through your browser settings, though this may affect certain website features. 

10. Links to Third-Party Sites 

Our website may include links to third-party websites or booking platforms. We are not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy policies of those sites before sharing any personal information. 

11. Updates to This Policy 

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted on our website with a revised effective date. Continued use of our website following such updates constitutes acceptance of the revised policy. 

12. Contact Us 

For questions, feedback, or to exercise your data rights, please contact: 

Magma Kiara Sdn Bhd (202401036537 (1582384-M))
[email protected] 
D5-U6-3 Solaris Dutamas, No.1 Jalan Dutamas 1, 50480 Kuala Lumpur, Malaysia.